Getting a new SIM card just became as easy as sending a WhatsApp message. Telenor Pakistan has launched a groundbreaking digital service that allows customers to purchase new SIMs, replace lost ones, or subscribe to data bundles directly through WhatsApp, no need to visit a physical store or retail outlet.
The process is surprisingly simple and convenient. Users can interact with Telenor through WhatsApp to select their city, choose their preferred mobile number from available options, and pick a suitable plan that matches their needs.
After submitting the required details and making payment through secure digital channels, customers can sit back and relax. The SIM card gets delivered right to their doorstep, and activation happens through biometric verification to ensure security and prevent fraud.
This isn’t just a pilot project in one or two cities either. The service is currently available in over 20 major cities across Pakistan, including metropolitan areas like Lahore, Karachi, Islamabad, Rawalpindi, Peshawar, Multan, and Faisalabad. For bundle subscriptions, the service is accessible nationwide, meaning anyone anywhere in Pakistan can subscribe to data packages through WhatsApp.
Telenor’s initiative addresses several real-world problems. It’s particularly helpful for people who’ve lost their SIM cards and need quick replacements, busy professionals who can’t find time to visit stores, or customers in areas with limited retail presence. The contactless nature of the service also makes it hygienic and safe.
By bringing telecom services to a messaging app that millions of Pakistanis already use daily, Telenor is enhancing digital inclusion and making connectivity simpler and more accessible for everyone.
